MC1479296 - Dynamics 365 Sales -Streamline Quick Campaigns for confident, one-time bulk email outreach
Microsoft 365 Message Center announcement MC1479296.
MS Message Center's Summary
Microsoft is introducing a public preview for an enhanced Quick Campaign experience in Dynamics 365 Sales starting September 25, 2026. This update replaces the multi step wizard with a single creation surface for one time bulk emails, allowing sellers to personalize messages, edit templates, and test sends more efficiently. The preview is opt in through the Sales Hub settings, and administrators should review these options to decide whether to enable the new workflow for their sales teams.
- Administrator impact
- Administrators must manually enable the preview feature within the Sales Hub settings if they want sellers to use the new workflow.
- End user impact
- Sellers will gain a streamlined single page interface for managing bulk email campaigns and templates directly within Dynamics 365 Sales.
- Importance
- 3/10: This is a normal priority feature preview that requires manual opt in by administrators with no immediate disruption to existing services.
- Message Center ID
- MC1479296
- Category
- stay Informed
- Severity
- normal
- Services
- Dynamics 365 Apps
- Tags
- New feature
- Published
- 2026-09-25
- Last updated
- 2026-09-25
- Expires
- 2026-10-25
We are announcing the ability to streamline Quick Campaigns for confident, one-time bulk email outreach in Dynamics 365 Sales. This feature will reach public preview on September 25, 2026. How does this affect me? This feature allows you to use an enhanced Quick Campaign experience that keeps one-time bulk emails, post-meeting follow-ups, event or webinar recaps, policy updates, or announcements to many customers at once in a single, streamlined flow. Sellers can create, personalize, preview, test, and send quick campaigns with fewer steps and clicks, without leaving Dynamics 365 Sales. The enhanced experience replaces the multistep Quick Campaign wizard with a single creation surface. With this feature, sellers can: Create or edit email templates directly within the flow. An improved template picker with views helps them quickly find the right one — their own, one shared with them, or a marketing-approved template. Make send-specific edits such as a personalized greeting, dynamic text, or a signature without overwriting shared templates. Compose a one-off bulk email from scratch with rich text, attachments, dynamic text, and signatures. Validate formatting and personalization before the full campaign is sent through an inline preview and a test send to themselves, or a colleague. Other Quick Campaign activity types (appointments, phone calls, letter, fax) remain available. What action do I need to take? The enhanced Quick Campaign experience is opt-in during public preview. To turn it on, administrators Go to the Sales Hub app > App Settings > Sales Administration > Marketing Settings Under Manage quick campaign experience, set Enable the new enhanced quick campaign experience (preview) to Yes Select Apply Until it is enabled, sellers continue to see the existing Quick Campaign wizard. This message is for awareness, and no action is required. If you would like more information on this feature, please visit Create a quick campaign and Configure in-app marketing settings.