MC1473299 - Dynamics 365 Commerce - Print receipts using Adyen payment terminal printers
Microsoft 365 Message Center announcement MC1473299.
MS Message Center's Summary
Microsoft is introducing public preview support for printing receipts directly from Adyen payment terminals in Dynamics 365 Commerce starting October 2026. This capability lets organisations configure receipt formats in Commerce headquarters and use built in terminal printers to reduce hardware needs. Administrators should review hardware profiles and receipt settings if they plan to test this functionality once available.
- Administrator impact
- No direct administrator action is required.
- End user impact
- Store associates can print customer receipts directly from the payment terminal device.
- Importance
- 2/10: This is a new feature release in public preview that requires no immediate administrative action.
- Message Center ID
- MC1473299
- Category
- stay Informed
- Severity
- normal
- Services
- Dynamics 365 Apps
- Tags
- New feature
- Published
- 2026-09-17
- Last updated
- 2026-09-17
- Expires
- 2026-10-17
We are announcing the ability to print receipts using the built-in printer on supported Adyen payment terminals in Dynamics 365 Commerce. This feature will reach public preview on October 2, 2026. How does this affect me? This feature enables organizations to design and manage receipt formats in Commerce headquarters and print them directly from an Adyen payment terminal, without requiring a separate receipt printer. When this feature is enabled, administrators can configure receipt formats by using the existing receipt designer in Commerce headquarters and associate the receipt profile with the hardware profile used by the Adyen payment terminal. After a customer completes a payment, the terminal can print the receipt using its built-in printer. This capability can reduce the need for dedicated receipt printers and allows store associates to accept payments and provide receipts from a single device. What action do I need to take? This message is for awareness, and no action is required.