Microsoft 365 Message Center item MC1247634
MC1247634 - (Updated) Microsoft Agent 365 Generally Available May 1, 2026
Microsoft Agent 365 will be generally available to commercial customers on May 1, 2026, following the Frontier early-access program. Frontier participants retain access to early features. Trial and paid options will launch with transition guidance. No immediate action is needed; prepare by reviewing deployment resources and planning readiness activities.
- Message Center ID
- MC1247634
- Category
- plan For Change
- Severity
- normal
- Services
- Microsoft 365 suite
- Tags
- Updated message, New feature, Admin impact
- Published
- 2026-03-09
- Last updated
- 2026-04-14
- Expires
- 2026-07-06
Updated April 14, 2026: We have updated the content. Thank you for your patience. [Introduction] Microsoft Agent 365 will become Generally Available (GA) on May 1, 2026 for commercial customers. This milestone reflects extensive customer feedback and validation through the Frontier early-access program, where participating organizations have helped improve product quality, readiness, and overall experiences. GA enables broader adoption of Agent 365 while allowing Frontier participants to continue shaping future innovations. [When this will happen:] General availability: May 1, 2026 Frontier program: Continues without interruption [How this affects your organization:] Who is affected: Customer tenants currently enrolled in the Agent 365 Frontier program Administrators planning or evaluating Agent 365 deployment. What will happen: Agent 365 will be Generally Available starting May 1, 2026 for commercial customers only. Customers already participating in Frontier will retain their access and continue to receive early-access features. Frontier will remain the channel for piloting new capabilities and providing feedback before features reach GA. Trial and paid options for Agent 365 will be introduced, with transition guidance shared prior to GA. [What you can do to prepare:] No immediate action is required for customers currently participating in Frontier. Learn about today’s announcements https://aka.ms/AIBuiltforWork Review Agent 365 deployment guidance and technical documentation to prepare for GA rollout: Getting Started with Microsoft Agent 365 Plan internal readiness activities (for example, admin training or helpdesk awareness) ahead of May 1, 2026. Watch for upcoming communications detailing trial availability, licensing, and paid options