Microsoft 365 Message Center item MC1456610
MC1456610 - Microsoft 365 Copilot Chat: Updated commercial Copilot endpoint for Microsoft Edge
Microsoft 365 Copilot Chat in Microsoft Edge will change its endpoint to cr.m365copilotapp.svc.cloud.microsoft by late September 2026. Organizations managing network allowlists or blocklists must update configurations to maintain access. No changes affect those not managing endpoint restrictions. Review and update settings accordingly.
- Message Center ID
- MC1456610
- Category
- plan For Change
- Severity
- normal
- Services
- Microsoft 365 suite, Microsoft Copilot (Microsoft 365)
- Tags
- User impact, Admin impact
- Published
- 2026-08-17
- Last updated
- 2026-08-17
- Expires
- 2026-10-30
- Action required by
- 2026-09-24
[What and why]Microsoft 365 Copilot Chat in Microsoft Edge is updating the endpoint used for the compliant Copilot Chat experience in the Edge sidebar. The endpoint is changing from outlook.office.com/hosted/semanticoverview/Users to cr.m365copilotapp.svc.cloud.microsoft.This change aligns Microsoft 365 Copilot Chat in Edge with the current endpoint architecture and documented Microsoft Edge allowlist requirements. Organizations that manage network allowlists or blocklists may need to update their configurations to ensure continued access to Microsoft 365 Copilot Chat in Edge.[Rollout schedule]General Availability (Worldwide, GCC, GCC High, DoD): Beginning in late September 2026 and expected to complete by late September 2026[Impact on your organization]Who is affectedOrganizations that use network allowlists or blocklists to manage access to Microsoft 365 Copilot Chat in Microsoft EdgeMicrosoft 365 Copilot Chat users accessing Copilot Chat through the Microsoft Edge sidebarPlatforms and servicesMicrosoft EdgeMicrosoft 365 Copilot ChatWhat will happenMicrosoft 365 Copilot Chat in Edge will begin using the commercial Copilot endpoint cr.m365copilotapp.svc.cloud.microsoft instead of outlook.office.com/hosted/semanticoverview/Users.Organizations that explicitly allow or block network endpoints for Microsoft 365 Copilot Chat in Edge may need to update their configurations.If the new endpoint is blocked or not allowlisted, users may experience issues accessing Microsoft 365 Copilot Chat in Edge.No changes are expected for organizations that do not manage endpoint allowlists or blocklists for this service.[Action required and recommendations]Action required: Review and, if necessary, update your organization's network allowlists and blocklists before rollout begins.Recommended actions:Review any network configurations that control access to Microsoft 365 Copilot Chat in Microsoft Edge.Add the following endpoint where required: cr.m365copilotapp.svc.cloud.microsoftValidate that users can continue to access Microsoft 365 Copilot Chat in Edge after the rollout.Learn moreMicrosoft 365 Copilot Chat - Allow list for Microsoft Edge endpoints | Microsoft Edge | Microsoft Learn[Compliance considerations]No compliance considerations identified. Review as appropriate for your organization.