Microsoft 365 Message Center item MC1325011

MC1325011 - Microsoft Copilot Studio - Evaluate the entirety of multi-turn conversations

Message Center ID
MC1325011
Category
stay Informed
Severity
normal
Services
Microsoft Copilot (Power Platform)
Tags
New feature
Published
2026-05-28
Last updated
2026-05-28
Expires
2026-07-07

We are announcing the ability to evaluate the entirety of multi-turn conversations in Microsoft Copilot Studio. This feature will reach general availability on June 30, 2026.How does this affect me?This feature enables assessment of agent behavior across an entire dialogue rather than grading or evaluating isolated responses. Instead of evaluating single prompt-response pairs, the system analyzes the full conversational flow.This feature provides the following benefits:Improves evaluation accuracy by validating agent quality across full conversational flows, not isolated responses.Reduces production risk by detecting context loss, instruction drift, and breakdowns that only appear over multiple turns.Enables more realistic testing that mirrors real customer interactions..Accelerates issue identification in complex workflows, reducing costly post-release fixes..Strengthens release confidence for enterprise agents operating in multi-step scenarios..What action do I need to take?This message is for awareness, and no action is required.If you would like more information on this feature, please visit Evaluate the entirety of multi-turn conversations.